Call out & labour charges by the washing machine manufacturers

This information may help in deciding which make of washing machine to buy if you want to consider future potential repair costs as part of the buying decision. It will also help in deciding whether to use the manufacturer or not if you currently have a faulty washing machine that needs repair [ Related: Should I use the manufacturer or an independent repairer? ]

These prices were quoted to me by the manufacturer's call centre operators and are meant as a rough guide to the differences in charges between the popular washing machine manufacturers in the UK. The prices are clearly subject to change, and I update them whenever I find out they have changed. They can't be relied upon for anything but a rough comparison. However, it is very interesting to see the different repair charges. Please double check prices before making an appointment.

Is any of this information wrong?

Please Contact me if you find any information on this page is incorrect and needs updating. I would be extremely grateful and it would be helpful to others who come after you.

AEG, Electrolux, Tricity Bendix, Zanussi washing machine repairs

All these washing machines are part of the Electrolux group. To repair an AEG washing machine, the manufacturer charges were £74 plus VAT (Jan 2007). Tricity Bendix was £80 + VAT (Jan 2007). Repair Telephone number : 08705 929929

Bosch washing machine repairs

The minimum call out charge was £64.50 which included VAT and 30 minutes labour. From then on it was £4 (+ VAT) for every 6 minutes. Make sure if you make them a cup of tea, that they sup it after you've paid the bill ;-) Bosch manufacturer's service telephone number : 08705 678910

NOTE: Make sure you have the Enr number and the Fd number from your Bosch washing machine before calling the service number. They should be available from the rating plate of the machine. The automatic message you hear when calling this number advises you to hang up and call back later if you do not have these numbers.

Ariston, Indesit, Hotpoint, Creda washing machine repairs

All these washing machines are owned by Merloni. To repair a washing machine totalled £89.98. If you didn't go ahead with the repair, the charge would be reduced to £34.99 (London (inside the M25) is charged at £39.99)

Note: Don't forget that if you have a Hotpoint washing machine under 5 years old, then using a Hotpoint engineer will mean the parts should be free.[ I have a 5 year parts guarantee - should I use it? ] Hotpoint or Creda service telephone number : 08709 066 066 | Ariston or Indesit service telephone number : 01733 282800

Hoover, Candy washing machine repairs

To repair a Hoover or Candy washing machine was £93.33. If you didn't go ahead with the repair, the charge would be reduced slightly

Before quoting me these prices I was asked for my post code, which implies charges may vary in other areas. Don't forget that if you have a Hoover washing machine under 5 years old (Also some Candy Washers are covered too), then using a Hoover engineer will mean the parts should be free.[ I have a 5 year parts guarantee - should I use it? ]

Hoover service telephone number: 08705 400 600

Candy service telephone number : 08705 990011

Miele washing machine repairs

To repair a Miele washing machine was £99 (inc vat) - £94 (inc vat) if made as soon as repair is completed. If repair not carried out (Estimate) the charge was £67.13 (inc vat) - reduced to £62.13 (inc vat) if made as soon as engineer has completed inspection. Miele service telephone number : 08707 554466

Dyson washing machine repairs

To repair a Dyson washing machine was £85 which is a set charge. Dyson service telephone number : 08706 002701

Servis washing machine repairs

To repair a Servis washing machine was £88 (Jan 2007). If you didn't go ahead with the repair, the charge would be reduced to £30 Servis service telephone number : 08705 168299

Whirlpool washing machine repairs

To repair a Whirlpool washing machine was £72.50. If you didn't go ahead with the repair, the charge would be reduced. Before quoting me these prices I was asked for my post code, which implies charges may vary in other areas. Whirlpool service telephone number : 08706 008989