Jane

Many thanks for your reply. I must say that your website and service are fantastic. Just so you know, the door thing was that it opened the wrong way and the machine needs to be switched on to open. Now I look, it seems a bit of a poor reason not to buy it but I forgot to mention the delay start also being important.

I am looking to buy a washing machine but am feeling rather bamboozled by all the information. Have you considered a spreadsheet for comparing features? I like the sound of Miele quality but am put off by the difficulty in getting spares (just in case) and your comments about the door. Is there a runner up in quality terms? Then I will browse for important features. (AAA, large drum, high speed spin, delay start). I have a budget of £650.