I am glad that I have found this thread as my girlfriend has started finding small holes in her clothes. The most recent was on a garment that she has only washed once and was new last week. On it there is a pattern of the drum (as if the material has been sucked through the holes) and one of these 'patterns' has a small hole in it. I am not sure if this is snagging or just that the material is spun so quickly and the centripetal force is pushing the material through the holes as the water is 'squeezed out'.
The washing machine is of a manufacturer that has already been mentioned here, and it is interesting that people are finding similar issues with other machines.
I have posted my girlfriend a link to this thread and suggested she try slowing down the spin cycle, but I agree with most people's sentiments on this that regardless if the manufacturer thinks there is nothing wrong these appliances should not damage clothes.
If anyone hears anything more on this or has any suggestions then i would be very interested to know.
Thanks, Russell