That's right. Looking at some of the on-line deals, disposal and connection can easily add another fifty quid to the price. I could have connected the Miele myself as I did the Zanussi but the advantage of the seller connecting it is that if there's anything wrong, the right people are there at the right time to sort it out. They even capped the hot connection without having to be asked. I could also have taken the old machine away to the dump too - at some risk to my back! No, we may have paid a bit more than on-line prices, but we still got a very good deal.
A firm endorsement if ever there was one.
As an aside, when I was a youngster, I used to work in an electrical dept in a department store selling both brown and white goods. I could tell some stories, especially about the selling styles of some of the in-store demonstrators working there.