tomroyal

Hi Having read the Washerhelp review, I recently purchased a JLWM1202. Thought I'd share a little feedback: 1) The order process was excellent. I ordered online, was called the next day to arrange delivery and the machine arrived at the scheduled time a week or so later. The delivery people took away my ancient old washer (this costs £9 extra). 2) The machine itself looks well put together. Being a bit of a geek (I'm a journalist, and I review high-tech products and computers for a living) I took a look inside through the hatch on the bottom - it was all neatly put together, with cables well tied up in place etc. 3) It weighs a ton. It's at least twice as heavy as my old (ancient Hoover Soft Wave) washer. This makes it hard to install, but more stable when spinning. The drum is also far bigger than my old machine. 4) The controls are very easy to use. The push buttons have a good solid-feeling click to them, but the rotary program selector dial doesn't feel very good - it's slightly out of line with the marks, and doesn't "click" very well when turned to a different program. This is my only, and very minor, complaint. All in all I'm very pleased - it works fine, and the three year warranty is reassuring. Thanks for your excellent website and reviews. Tom