Mila

Thanks for your quick and helpful replies! The smell is almost entirely gone now and I think there will be no need to ring the engineer. I'm also using a net now for the small items as you advised. I just wanted to say once more that I'm overall very happy with my new ISE and that I hope no-one will be put off buying one based on my post here. Clothes are really cleaner than with my rubbish Indesit machine and dry quicker because there is a higher spin speed on the ISE. It is also more quiet than my previous machine. Finally, it's just so much more enjoyable using a quality product! Thanks again Mila

Hi! I bought a new ISE 4 days ago and have been washing one or two loads each day so far. I'm very happy with the machine so far, I'm only surprised about a funny smell that seems to be coming from the machine. It's difficult to describe the smell, maybe very slightly like burnt plastic, but I'm sure it is not actually burnt plastic. I have had to open the window when using the machine, but I think the smell is not as strong anymore as in the beginning. Is this normal? Also, one other thing I have noticed is that small items can get stuck next to the window/door of the machine and when the machine has finished washing these small items are still soaking wet because they didn't spin. This has happened for instance with my baby's sock. These are just 2 things I noticed, I was wondering whether these were concerns that others have had too? But I just wanted to emphasize once more that I'm very happy with the machine. It's quieter than the old cheap machine I had before, and the installation was very quick and friendly. Clothes seem cleaner as well. So thanks to Andy for this very informative expert website. I based my purchase decision entirely on your information and read most pages with interest.