Gary C

Hi Andy, Thanks for your help. I checked it all out internally and it looked fine, however the noise worsened and upon re inspection the drum was movable by hand up and down by 5-10mm. This was particularly noticable in the same position ie with a paddle in a particular place. I suspected a spider arm was broken. My wife then decided to try 'one more wash' and this turned out to be the end as a second arm clearly broke and then drum was movable by about 25mm! Only good news is that we've picked up a new machine quite cheaply in sales! Got a Samsung down from £650ish to £380 and comes with a 5 year parts and labour warranty. Cheers, Gary

Hi all, We've got a loud noise on spin, like a banging. I'm doubtful it's bearings as it seem to start quite suddenly around a week or so ago, rather than being a 'wear' thing. Had the top and back off and can't see anything obvious such as a broken spring/weld point or anything. Any ideas or help much appreciated :-) Machine is around 6 years old, average family of 4 use. Doesn't seem good enough for a reasonable machine? Vid here: https://youtu.be/Pf99KtSYETg

Hi All, I have an issue with our Hotpoint Aquarius WM62P tripping out the RCD. It happens within a couple of seconds of selecting any function/wash cycle/spin. I think it's safe to say not the motor as it won't even fill with water, I assume there's no heater as it's hot and cold fed. Everything seems nice and dry and nothing visible like worn insulation causing a short. This only seems to leave the door lock switch or the main control unit. If I have power on, a wash cycle selected but the door open it seems fine. As soon as I shut the door - trip. Does this suggest it's the door switch? Or is it only when the door is shut that the main control unit receives power - meaning it could still be this main unit? Help appreciated! If it is the door switch it is obviously easy to replace and I assume quite cheap. Thanks, Gary C