chardonnay

Thanks for getting back to me

Can anyone help? I put a load of washing on and when I went to unload the machine at what i expected to be the end of its cycle I found the machine had stopped before completion. I pushed the start button again and since then the machine is constantly filling with water even on the spin programme. I have tried the cancel button to reset the machine to rule out any programming error to no avail. What could the problem be?