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I Want To Repair! Rate Topic: -----

#1 User is offline   loobylou Icon

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Posted 09 August 2007 - 06:09 PM

Hi...hope someone can advise?

My washing machine is a 2nd hand Hoover washer dryer (about 10 years old) and has been brilliant for 3 years. It has started making a noise while washing and last wash it got pretty bad. So I called a repair man out who, when I span the drum just said 'Oh you can't fix it. I can sell you a new one though etc etc...' and I felt he was just a salesman rather than a repairer. I am an environmental freak and wanted to get it repaired, but he said the bearings have gone and its not worth repairing. He didnt open his tool box or take the lid off the machine. I know this sounds awful but I didnt know whether to trust him or not. Does anyone know if this is correct? If I do need to get a machine can anyone recommend an eco friendly one?

Thanks so much...I just got back from holiday and have loads and loads of washing!!
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#2 User is offline   Washerhelp Icon

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Posted 13 August 2007 - 02:41 PM

Sorry about the delay in replying. I can fully understand your concerns and your suspicions. I'm afraid the repair man is probably so used to a large percentage of these jobs being beyond economic repair he has just become a bit casual about the whole thing.

Most Hoover washing machines require either a new tub rear half or a complete new outer tub when the bearings fail. You can tell if the bearings have gone without needing to take off the lid or even opening the toolbox. If you want a truly eco friendly washing machine you have to buy one that is going to last a long time and this has been a campaign of mine for many years. My argument is that no matter how environmentally friendly product is while being used if it only lasts a fraction of its potential lifespan because it cannot be repaired either by design or because of economics then it cannot be truly environmentally friendly.

The best environmentally friendly washing machines that I know are Miele, because of the outstanding build quality which should ensure a very long life and the ISE washing machine which although little different to many other good washing machines it is much more repairable and there is a lot more help available from the manufacturers. With the ISE for example, the drum bearings can be easily replaced by knocking out the old and knocking in some replacements.

Both these washing machines are about £500.

Miele build quality review | ISE washing machine concept and aspirations
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