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[ Rules and tips: Please read! ]

Some of the Washerhelp forums are read only

  • Don't post a new question without reading the advice relating to your problem in this diy help guide which covers most faults or checking other topics first
  • Please start a new topic if you want to take a thread's subject somewhere else. The overriding purpose of these forums is for others to be able to research, so discussions need to reflect the original subject title
  • Don't answer questions in order to advertise a company or link to companies in competition with Washerhelp's affiliates. If you are in the trade and want to advertise please contact me
My answers

My answers will not always consider just the original poster, but also others that may read it in the future so I may broaden into the wider picture.

If looking for DIY washing machine repair advice you must read and accept the following -
  • When researching the repair help archived forums, don't assume advice given to others will definitely be applicable to you too. Be aware that many symptoms can be identical - but with different causes - just as a headache or stomach ache can be caused by different things
  • You must accept full responsibility for any repairs you attempt, and I cannot be held responsible for anything that may happen as a result of reading my free advice, which is given in good faith and without any guarantee
  • I don't claim to be a total expert. I have 30 years experience, but no one can know everything
  • I cannot say that I never make a mistake, or give advice that with hindsight could have been better. As the advice I give is free, you must accept I cannot have any professional liability
  • Fixing washing machines remotely, under these conditions, and relying on interpreting the descriptions you post (with our uniquely ambiguous English language) will always have limitations, and may occasionally result in wasting time or even a misunderstanding
Having said all the above, you can rest assured that I take giving advice very seriously and think long and hard when composing my replies. You must agree that this free service is given on the basis that not only are you competent to carry out any repairs, but fully safety conscious, and that my advice cannot have any guarantee.

Please don't tackle DIY washing machine repairs unless you have read and understood the DIY repair safety issues highlighted here -DIY repair safety which contains useful information, even for the most competent DIYer.